Who-we-are

Wookie & Cookies Food Workshop is a new small company looking to provide the online equivalent of the ‘small specialist shop’. Each online shop will provide the online shopper with a themed experience, up-to-date news, and a selection of the highest quality merchandise. Each specialist shop will be a showcase for the brand it serves and the merchandise available.

Our Priorities

Customer Care

Customer Care and Service will be provided by e-commerce fulfilment specialists with 20 + experience in customer service, order management, delivery and integrated best-in-class e-commerce support. Online package tracking and a customer call-centre will be available, together with nomal and special despatch, as well as gift-wrapping and personalisation services.

Design

Web site design will be ensured by award-winning web agencies with experience of working with branded sites. E-shops will be built using best-in-class software, to provide flexibility and unlimited category and product range increases. Translation sites will be provided by expert linguists based across Europe.

Marketing

Each new site will be supported by marketing communications, including press releases and targeted promotions, as well as sophisticated online marketing and placement.

Benefits

Benefits to other retailers
Benefits to customers
  • Showcase for all products
  • Specialist shop that will compete on service not price
  • Some customers will visit here before purchasing elsewhere
  • Themed online experience, linked to main website
  • Goods despatch: Royal Mail 3-5 days
  • Fast despatch: courier hand 24 delivery .
  • Gift wrap and personlised card service for birthdays and celebrations